Domestic shipping Policy
Standard Delivery: Pending availability and credit card verification, orders will arrive within 1-2 business days.
Shipments to Alaska, Hawaii, US Territories and APO/FPO addresses take additional time.
Standard Delivery packages are sent via FedEx.
When shipping to a PO Box, APO/FPO or US Territory, packages are sent via US Postal Service Priority Mail. Shipments to Alaska, Hawaii, U.S. Territories and APO/FPO addresses will take additional time.
INTERNATIONAL SHIPPING & TAXES
If you would like your hueb.com order shipped to international addresses, please place your order by phone with a hueb.com sales associate at (212) 776-4960
An estimated delivery charge will be quoted at the time of order placement. This charge may be amended later based on the weight and the geographic shipping location of the order. Delivery transit days to the recipient will vary depending upon the destination.
Duties and taxes (including value added tax) will be the responsibility of the recipient. Hueb cannot determine the exact amount of these fees in advance, however an estimate will be provided to the purchaser prior to the time of shipping. The purchaser’s approval is needed to complete shipment.
Sales tax will not be charged for purchases shipped to all states in the US, except 8.875% while shipping within the state of New York.
At Hueb, we want you to be pleased with your purchase. If for any reason you are not completely satisfied, you may return or exchange your purchase when it is presented with established proof of purchase in saleable condition.
Returns are eligible for a full refund if returned within 30 days with a receipt.
Unfortunately, we cannot exchange, replace, or credit, monogrammed or personalized items.
We recognize that returns are important to our customers. To ensure a positive shopping experience for all our customers, if we identify an unreasonable return pattern, we may restrict or refuse future transactions from such customers.
For all returns, merchandise must be presented in saleable condition and established proof of purchase is required.
Requests for adjustments will be honored if the merchandise was purchased at full price and if it is marked down within 7 days of purchase.