Hueb Store Locator
Frequently Asked Questions
We provide complimentary overnight delivery via FedEx or USPS within the United States. Additionally, we offer free shipping to select international destinations. For further details on our shipping policies, Please refer to our Delivery Terms.
Styles with the Express Delivery label are shipped the next day. Outlet styles are dispatched within 4 weeks. All other styles are shipped within 5 business days.
Yes, you will be responsible for any sales, use, duty, or other governmental taxes or fees ("Taxes") applicable to your purchase from Hueb.com. We will collect these Taxes if we are required to do so. An estimate of the Taxes will be provided at checkout, unless we have explicitly stated that the price includes Taxes. Please note, the actual taxes charged may vary from the estimate shown at checkout due to several factors.
Yes, purchases from Hueb.com arrive in a jewelry box or a jewelry pouch together with a guarantee certificate.
Yes, you can include a personalized message with your purchase. Just send your request when placing your order or email to customer@hueb.com.
For additional help or advice in choosing your jewelry, contact Hueb's brand manager at customer@hueb.com or call +1 (646) 7573578 or call +1 (212) 7764960.
Our website offers a wide selection of Hueb collections. If a specific model, color, or size is not available online or you would like to modify any style, please contact Hueb's brand manager at customer@hueb.com or call +1 (646) 7573578 or call +1 (212) 7764960.
Yes, it is available to collect at 22W 48TH ST,SUITE 304 NEW YORK,NY 10036.
All of our white gold jewelry is rhodium plated to guarantee that its pure white color lasts longer.
Our jewelry complies with European nickel regulations.
You can track your order using the FedEx tracking number by visiting the FedEx website. If you need further assistance, please contact our Brand Manager at customer@hueb.com or call +1 (646) 7573578 or call +1 (212) 7764960.
To ensure you are purchasing authentic Hueb jewelry, please buy directly from Hueb.com or through our verified partners. Click here to search your nearest authorized Huebation.
Returns and exchanges for jewelry purchased from Hueb.com are accepted within 30 days of purchase, provided you have proof of purchase, and the items are in perfect condition (without any scratches or signs of wear). Please note that resized or personalized items cannot be returned or exchanged. For in-store purchases, kindly get in touch with the store directly where you made your purchase. If you need further assistance, feel free to reach out to our Brand Manager at customer@hueb.com or call us at +1(646) 7573578 or +1(212) 7764960. For more detailed information on the process, please refer to our Terms of Sale.
Yes, prices on Hueb.com are subject to change.
We accept Visa, Mastercard, American Express, Discover, and Diners Club debit and credit cards for your convenience. Additionally, you can also use popular digital wallets such as Apple Pay, Google Pay, Shop Pay, and Shop Pay Installments, which offer flexible payment term options.