SHIPPING & RETURNS POLICY

• At Hueb, we are committed to delivering a seamless and secure shopping experience. The following policy outlines how orders are processed, shipped, delivered, and returned.

ORDER PROCESSING

• All orders are subject to availability and credit card verification.
• Once confirmed, orders are processed within 2 business days unless otherwise specified.
• Orders are shipped only after availability of the selected item and size is confirmed by the Hueb team.
• Delivery timelines provided at checkout are estimates only and may vary depending on destination and circumstances beyond our control.
• All shipments are fully insured and may require a signature upon delivery.
• Risk of loss transfers to the customer upon confirmed delivery.

DOMESTIC SHIPPING (UNITED STATES)

Standard Delivery

• Pending availability and payment verification, orders typically arrive within 5–7 business days after shipment.
• Standard delivery packages are shipped via FedEx.
• Shipments to Alaska, Hawaii, U.S. Territories, and APO/FPO addresses may require additional transit time.
• Orders shipped to PO Boxes, APO/FPO addresses, or U.S. Territories are delivered via USPS Priority Mail.

Express Shipping

• Once availability of the selected item and size is confirmed, express orders are shipped within 24 hours of the next business day.

SALES TAX

• Sales tax is applied where required by law. Currently, sales tax is charged in New York at 8.875%.
• Tax treatment in other jurisdictions may vary depending on applicable regulations.

INTERNATIONAL SHIPPING

• Hueb accepts international orders for select destinations worldwide.
• All international shipments are dispatched via FedEx from our fulfillment center in New York, USA.
• Orders are processed within approximately 5–7 business days.
• Orders ship only when all items in the order are available.
• Shipment confirmation may be required within 2 business days before shipment.
• Delivery transit times vary depending on destination country and customs procedures.

DUTIES, TAXES & IMPORT CHARGES

• All duties, VAT, and applicable import taxes are covered by Hueb.
• Your order will arrive with no additional charges due upon delivery.

DELIVERY CONDITIONS

Delivery timelines may be affected by:

• Customs clearance procedures
• Carrier delays
• Weather disruptions
• Remote delivery locations
• Peak seasonal shipping periods
• Hueb is not responsible for delays caused by external shipping carriers or customs authorities.
• Customers are responsible for providing accurate shipping information at checkout.
• Additional shipping charges may apply if a shipment is returned due to address errors or failed delivery attempts.
• Once your order ships, you will receive a shipping confirmation email with tracking details.
• By placing an order on https://hueb.com all international customers agree to these terms.

RETURNS & EXCHANGES

• At Hueb, we want you to be pleased with your purchase. If for any reason you are not completely satisfied, eligible items may be returned or exchanged subject to the conditions below
• Returns are accepted for a full refund within 30 days of purchase when:
• The item must be presented in saleable condition.
• The item must be accompanied by established proof of purchase.
• Eligibility is subject to inspection and approval by Hueb.
• Items that are monogrammed, personalized, or custom-made are not eligible for return, exchange, or credit.
• All returned merchandise must be unworn, undamaged, and returned with original packaging where applicable.

RETURN PATTERN MONITORING

• Hueb reserves the right to restrict or refuse future transactions or returns if an unreasonable return pattern is identified.

PRICE ADJUSTMENTS

• The merchandise must have been purchased at full price.
• The item must be marked down within 7 days of purchase.
• Price adjustments are not available beyond this timeframe.