TERMS OF SERVICE

Effective Date: [Insert Date]

Welcome to Hueb (“Hueb,” “we,” “our,” or “us”). These Terms govern your use of our website and purchases.

1. ELIGIBILITY

You must be at least 18 years old and legally capable of entering into binding agreements.

2. PRODUCT REPRESENTATION

• - Images may be enlarged for detail
• - Natural variations in gemstones are expected
• - All weights and dimensions are approximate

These are not defects but part of fine jewelry uniqueness.

3. ORDERS & ACCEPTANCE

All orders are subject to acceptance and availability.

• - Orders may be refused or cancelled
• - Pricing errors or fraud may result in cancellation
• - Identity verification may be required

4. PRICING & PAYMENT

• - Prices listed in USD
• - Full payment required before shipment
• - Errors may be corrected at any time

5. SHIPPING, INSURANCE & DELIVERY

• - Fully insured shipping
• - Signature required
• - Delivery timelines are estimates

Risk transfers upon confirmed delivery.

6. WHITE-GLOVE DELIVERY & CONCIERGE SERVICES

• - Scheduled delivery coordination
• - Hand-delivery options
• - Personalized assistance

Offered at Hueb’s discretion.

7. INSURANCE & VALUATION

Shipments are insured until delivery.

• - Responsibility transfers after delivery
• - Valuations are informational only

8. INTERNATIONAL ORDERS

• - Duties and taxes are customer responsibility
• - Customs delays are beyond control

9. RETURNS & EXCHANGES

30-day return window.

• - Items must be unworn, unused, and in original condition
• - All packaging, tags, and certificates must be included
• - Personalized items are non-returnable
• - Returns subject to inspection and authentication

Refunds processed within 7–14 business days.

10. WARRANTY DISCLAIMER

All implied warranties are disclaimed to the fullest extent permitted by law.

11. LIMITATION OF LIABILITY

Liability is limited to the purchase price. No indirect damages.

12. INTELLECTUAL PROPERTY

All designs, trademarks, and content belong exclusively to Hueb.

13. GOVERNING LAW

Governed by the laws of New York, USA.

14. DISPUTE RESOLUTION

• - Binding arbitration in New York
• - No class actions permitted

15. FORCE MAJEURE

Hueb is not liable for delays beyond its control.

16. CONTACT

For questions: customer@hueb.com

CLIENT SERVICES

Personal Assistance

Our team assists with product selection and inquiries.

Delivery Experience

• - Coordinated delivery scheduling
• - Secure insured shipping
• - Signature-confirmed receipt

Aftercare

We recommend periodic professional inspections.

Support

Email: customer@hueb.com